Health Guarantee & Shipping

Our Health Guarantee covers the following:

1. Health Screening: Before leaving our care, each Maltipoo puppy undergoes a thorough health screening conducted by our licensed veterinarian. This includes examinations for genetic disorders, infectious diseases, and overall health.
2. Vaccinations: All of our puppies receive age-appropriate vaccinations and deworming treatments to protect them against common diseases and parasites. We provide documentation of these vaccinations, allowing you to keep track of your puppy's health records.
3. Health Certificate: Upon purchase, we provide a health certificate signed by our veterinarian, confirming that your Maltipoo puppy is in good health at the time of sale.
4. Genetic Health Guarantee: We offer a genetic health guarantee to ensure that your Maltipoo puppy is free from hereditary conditions that may affect their quality of life. If a genetic health issue arises within a specified time frame, we will work with you to find a suitable solution, which may include a refund or replacement puppy.
5. Lifetime Support: We're committed to providing ongoing support and guidance to our customers throughout their journey as Maltipoo owners. Whether you have questions about nutrition, training, or health care, we're here to help every step of the way.

It's important to note that our Health Guarantee is subject to certain terms and conditions, which will be outlined in your purchase agreement. We encourage all prospective buyers to review these terms carefully and ask any questions they may have before making a purchase.

Shipping Process:

We understand that not all of our customers are able to visit our facilities in person to pick up their new Maltipoo puppy. That's why we offer safe and convenient shipping options to ensure that your puppy arrives happy and healthy at your doorstep.

Here's how our shipping process works:

1. Booking: Once you've selected your Maltipoo puppy and completed the necessary paperwork, our team will work with you to arrange a shipping date and time that works best for you.
2. Health Check: Before shipping, your puppy will undergo a final health check by our licensed veterinarian to ensure they are fit for travel. This includes verifying that they are up-to-date on vaccinations and free from any health issues.
3. Travel Arrangements: We partner with reputable airlines and professional pet transport services to ensure the safe and comfortable transportation of your puppy. Our team will handle all of the necessary arrangements, including booking flights, securing travel crates, and providing any required documentation.
4. Monitoring: Throughout the shipping process, we closely monitor your puppy's journey to ensure their safety and well-being. We provide regular updates and tracking information so you can stay informed every step of the way.
5. Arrival: When your puppy arrives at its destination, we provide detailed instructions on how to acclimate them to their new environment and ensure a smooth transition. Our team is available to answer any questions or concerns you may have during this time.

We take every precaution to ensure the safe and stress-free transportation of your Maltipoo puppy, and we're committed to providing the highest level of customer service throughout the shipping process. If you have any questions about our shipping options or would like to learn more, please don't hesitate to contact us.